Water Softener & Water Treatment in Orillia, Ontario
Orillia has one of the most dramatic water hardness splits in Ontario — and most residents have no idea.
If you're on city water from the Water Filtration Plant, you're dealing with 7.3–9.9 grains per gallon — classified as moderately hard to hard. Scale builds. Appliances suffer. Soap doesn't lather.
If you're on West Orillia well water, the numbers are shocking: 17.5–24.0 grains per gallon. That's very hard by any standard — among the highest readings in all of Ontario. West Orillia well water users need treatment, full stop.
Pure Water Services installs custom water treatment systems across all of Orillia. We test your specific water first, because your neighbour's system might not be right for your home.
📞 Call 705-828-5285 — Free in-home water test
30+ Years Serving Orillia and Lake Country
Water Source:
Orillia Water Filtration Plant
West Orillia Well System
Private wells (rural areas)
These hardness figures come directly from the City of Orillia's own water quality documentation:
Orillia's Water by the Numbers
Hardness (GPG):
7.3 – 9.9 gpg
17.5 – 24.0 gpg
15 – 25+ gpg
Classification:
Moderately Hard to Hard
Very Hard
Very Hard
For context: anything above 7 gpg is classified as hard. West Orillia well water is more than three times that threshold. Your water heater, dishwasher, and pipes are taking a beating every single day.
What Hard Water Is Doing to Orillia Homes
If you've lived in Orillia for any length of time, you've seen it:
✅ The white crust that forms around taps and showerheads — that's calcium and magnesium deposits
✅ Dishes that come out of the dishwasher spotted and dull — scale, not a dirty machine
✅ Skin that feels tight and dry after a shower — minerals stripping natural oils
✅ Soap and shampoo that disappear faster than they should — hard water kills lather
✅ A water heater that runs constantly and costs more to operate than it used to
✅ Laundry that feels stiff and looks dull — minerals bonding to fabric fibres
For West Orillia well water homes, add: orange staining in toilets, metallic taste, and — importantly — bacteria risk if you haven't tested recently.
Our Services in Orillia
We match every softener to your exact Orillia water hardness. A West Orillia well at 22 gpg needs a completely different system than a city water home at 8 gpg. We get it right the first time.
Results: Soft water at every tap. No more scale. 50% less soap. Appliances that last years longer.
Orillia's municipal treatment adds chlorine — effective for safety, but not great for taste. An under-sink RO system removes chlorine, dissolved solids, and trace contaminants, giving you genuinely pure drinking water at your kitchen tap.
For well water homes, an RO system is the final barrier against anything that slips through your softener or UV system.
Well water in the Orillia area frequently contains iron and manganese — especially in the West Orillia aquifer zones. If you have orange staining anywhere in your plumbing, your iron levels need addressing before they damage your pipes and appliances permanently.
West Orillia well users: bacteria is a real concern. Lake Country's geology and seasonal groundwater fluctuations make private wells vulnerable. UV disinfection provides continuous, chemical-free protection — no chlorine taste, no residue, no maintenance beyond an annual bulb change.
🔧 Service, Repair & Maintenance
We service all softener brands across Orillia. If your existing system isn't performing, call us for a diagnosis before investing in a new unit.
We service: All brands including Kinetico, EcoWater, GE, Water Depot, Clack, and more
Why Orillia Homeowners Choose
Pure Water Services
30+ Years in Business:
We've been in Simcoe County kitchens and utility rooms for over three decades. We know Barrie water chemistry inside and out.
Locally Owned — Not a Franchise:
No corporate script, no commissioned sales pressure, no upselling you what you don't need. Just honest advice from people who live here too.
Custom Diagnosis, Not Cookie-Cutter:
Every home gets a full water test before we recommend anything. We solve your actual problem, not a hypothetical one.
We Don't Leave Until It's Right:
Clean installs. Every fitting tight. Every setting programmed. We treat your home like our own.
Lifetime Support:
Call us five years from now with a question about your system. We'll answer.
Serving All of Barrie and Surrounding Areas
We provide water treatment services throughout Barrie and all of Simcoe County, including:
Downtown Orillia
West Orillia
North Orillia
Shanty Bay
Hawkestone
Moonstone
Coldwater
Rural Oro-Medonte
Not sure if we cover your area? Call 705-828-5285 and ask. We probably do.
Frequently Asked Questions — Orillia Water
Q: How hard is Orillia water?
A: City water from the Filtration Plant runs 7.3–9.9 gpg. West Orillia well water runs 17.5–24.0 gpg. Both are hard — but West Orillia well water is significantly harder and requires more robust treatment.
Q: Does Orillia treat its water for hardness?
A: No. The City of Orillia's treatment process does not include hardness reduction. Softening is the homeowner's responsibility.
Q: I'm in West Orillia on a well. What do I need?
A: Most West Orillia well homes benefit from a complete system: water softener for hardness, UV disinfection for bacteria, and a reverse osmosis system for pure drinking water. We test first and recommend only what your specific water requires.
Q: Can you service my existing softener in Orillia?
A: Yes — we service all makes and models across Orillia and the Lake Country area.
Free in-home water test. We come to you, test your water on the spot, and give you a written quote.
Call 705-828-5285 Email: info@purewaterservices.ca