Everything You Need to Know About RO Drinking Water System

Q: What is a Reverse Osmosis (RO) system and how does it work

A: A Reverse Osmosis system is the most advanced water filtration technology available for your home. It uses a semi-permeable membrane to filter out contaminants, including salts, chemicals, and heavy metals, with water forced through the membrane under pressure, leaving behind larger particles while only pure water passes through.

Think of it like this: The RO membrane has microscopic pores that are so small, only water molecules can pass through. Everything else - chemicals, metals, bacteria, viruses, dissolved solids - gets trapped and flushed away.

The typical RO system has 4-5 stages:

Stage 1: Sediment Filter

• Removes dirt, rust, sand, and larger particles

• Protects the membrane from damage

• Usually 5-micron filter

Stage 2: Pre-Carbon Filter

• Removes chlorine, taste, and odor

• Protects the RO membrane (chlorine damages it)

• Improves water flavor

Stage 3: RO Membrane (The Heart of the System)

• Removes 95-99% of dissolved contaminants

• Where the "magic" happens

• Membrane pores are 0.0001 microns (microscopic)

Stage 4: Post-Carbon Filter

• Final "polishing" of water

• Removes any remaining taste or odor

• Ensures crystal-clear water

Stage 5: Remineralization (Optional but Recommended)

• Adds back beneficial minerals (calcium, magnesium)

• Improves taste

• Balances pH

Result: The purest, cleanest drinking water possible - better than bottled water, right from your tap.

Q: What does a Reverse Osmosis system actually remove?

A: RO systems are incredibly effective. Since RO systems are the most effective water filters, removing up to 99.99% of contaminants, RO water is safe to drink.

Here's what RO removes (95-99% reduction):

Heavy Metals:

• Lead (causes brain damage, especially in children)

• Arsenic (carcinogen)

• Mercury (neurotoxin)

• Chromium-6 (carcinogen)

• Cadmium (kidney damage)

• Copper (in excess)

• Aluminum

Chemical Contaminants:

• Fluoride (controversial additive)

• Chlorine and chloramines

• Nitrates and nitrites (from fertilizer runoff)

• Sulfates

• Phosphates

• PFAS/"Forever Chemicals" (linked to cancer)

• Pesticides and herbicides

• VOCs (Volatile Organic Compounds)

• Pharmaceuticals and hormones

Microorganisms:

• Bacteria (E. coli, Salmonella, etc.) - most types

• Cysts (Giardia, Cryptosporidium)

• Many viruses (due to size)

Dissolved Solids:

• Total Dissolved Solids (TDS) - reduces by 95%+

• Salts (sodium chloride, calcium, magnesium)

• Minerals (both good and bad)

Taste & Odor Issues:

• Sulfur smell ("rotten egg")

• Metallic taste

• Chemical taste

• Cloudiness

Important Note: Reverse Osmosis systems do not effectively remove most bacterial microorganisms (such as viruses and bacteria), organic compounds, dissolved gases like methane, radon, and carbon dioxide in all cases. For well water with bacteria concerns, we recommend adding UV sterilization after the RO system for complete protection.

Q: What does RO NOT remove?

A: RO is powerful, but not perfect. Here's what it doesn't remove well:

Dissolved Gases:

• Radon

• Carbon dioxide

• Methane

• Hydrogen sulfide (in gas form)

Some Organic Chemicals:

• Certain pesticides (small molecules)

• Some VOCs (if they're smaller than water molecules)

Why this matters:

• If you have well water, you may need additional treatment (UV, carbon filtration, aeration)

• For city water, RO alone is usually sufficient

• We test your water first to determine exactly what you need

Our recommendation: Combine RO with carbon pre-filters (included in most systems) and UV sterilization if you're on well water. This gives you complete protection.

Q: Where does an RO system get installed?

A: Most common: Under your kitchen sink (90% of residential installations)

What you get:

• Dedicated faucet on your countertop (separate from main faucet)

• Small storage tank under sink (holds 2-4 gallons of filtered water)

• All filtration equipment hidden in cabinet

• Instant access to purified water for drinking and cooking

Other installation options:

• Whole-home RO (rare, expensive, usually only for specific water issues)

• Basement install with line to kitchen (if under-sink space is limited)

• Multiple faucets (kitchen + bathroom + fridge)

What you'll need:

• Space under sink (about 12" x 15" x 18")

• Cold water line connection

• Drain line connection (for wastewater)

• Electrical outlet (for pressurized systems, optional)

Installation takes 2-3 hours for a typical under-sink system.

Q: Do I need an RO system if I already have a water softener?

A: Yes - they do completely different jobs.

Water Softener:

• Removes hardness (calcium and magnesium)

• Treats ALL water in your home

• Protects appliances, pipes, fixtures

• Makes soap work better

• Improves skin and hair

• Does NOT purify drinking water

Reverse Osmosis:

• Removes contaminants, chemicals, heavy metals

• Treats ONLY drinking water (one faucet)

• Makes water safe and pure

• Improves taste dramatically

• Does NOT soften water or protect appliances

The ideal setup:

1. Whole-home water softener → Protects your home and appliances

2. Under-sink RO system → Purifies your drinking water

Think of it this way:

• Softener = Protection for your house

• RO = Protection for your body

They work together perfectly. In fact, RO systems work BETTER with softened water feeding them (less scaling on the membrane, longer filter life).

Q: Will RO save me money compared to bottled water?

A: Absolutely. The savings are massive.

Average family (4 people):

• Drinks 3-4 cases of bottled water per week

• Cost: $4-5 per case × 3.5 cases × 52 weeks = $728-910/year

• Over 10 years: $7,280-9,100

RO System costs over 10 years:

• Initial system: $1,500

• Filter replacements: $1,500 ($150/year × 10 years)

• Total: $3,000

Your savings: $4,280-6,100 over 10 years

Plus these hidden benefits:

• No more lugging heavy cases from the store

• No more running out of water

• No more plastic waste (1,800+ bottles/year eliminated)

• Better water quality than most bottled brands

• Ice cubes that don't taste weird

• Coffee and tea taste incredible

• Cooking with pure water

Environmental impact: Average family eliminates 18,000 plastic bottles over 10 years. That's the equivalent of removing 1,200 lbs of plastic from landfills and oceans.

Convenience factor is priceless. Pure water on demand, 24/7, forever.

Q: Is RO water healthy to drink?

A: Yes, RO water is safe and healthy.

The concern people have is: "Doesn't it remove beneficial minerals?"

The truth: Reverse osmosis removes contaminants, but also some necessary minerals, such as magnesium, calcium and iron. Foods cooked using reverse osmosis-treated tap water should not be a problem.

Here's what you need to know:

You get 95%+ of minerals from food, not water:

• 1 glass of milk = calcium in 50 glasses of tap water

• 1 serving of spinach = magnesium in 100 glasses of tap water

• 1 banana = potassium in 200 glasses of tap water

Your diet is your mineral source, not your water.

Plus:

• One of the biggest perks of reverse osmosis is its ability to filter out dangerous substances like lead, arsenic, fluoride, and other toxins that could lead to health issues over time.

• Removing harmful contaminants is far more important than trace minerals

If you're still concerned:

• Get a system with remineralization stage (adds back calcium, magnesium)

• Eat a balanced diet (you're already getting plenty of minerals)

• Take a multivitamin if you're worried (though you probably don't need to)

What doctors say: No credible medical organization recommends against RO water. The removal of lead, arsenic, fluoride, and other toxins far outweighs any mineral loss.

Bottom line: RO water is the purest, safest drinking water you can get. Period.

Q: Does RO remove fluoride? Is that good or bad?

A: Yes, RO removes 93-97% of fluoride.

Because fluoride molecules are larger than water molecules, reverse osmosis will filter out fluoride effectively.

Whether this is good or bad depends on your perspective:

Arguments FOR fluoride removal:

• Fluoride is a neurotoxin in high doses

• Linked to lower IQ in children (controversial studies)

• You already get fluoride from toothpaste

• It's added to water without your consent

• Many countries don't fluoridate water

Arguments AGAINST fluoride removal:

• Fluoride prevents tooth decay

• Public health benefit, especially for kids

• Dosage in water is considered safe by Health Canada and CDC

• You'd need to ensure kids get fluoride from other sources (toothpaste, dentist)

Our take: This is a personal choice. We don't tell you what's right for your family.

What we know:

• RO gives you the CHOICE (you can remove it or not)

• If you want fluoride, you can add it back (drops, supplements, or just use fluoride toothpaste)

• If you don't want it, RO is the most effective way to remove it

For kids: If you remove fluoride from water, make sure they:

• Brush with fluoride toothpaste twice daily

• See a dentist regularly

• Consider fluoride treatments at dentist

• Or use fluoride drops (available at pharmacies)

The beauty of RO: You control what's in your water, not the municipality.

Q: Will RO water taste different?

A: Yes - dramatically better.

What you'll notice immediately:

• No metallic taste (lead, copper, iron removed)

• No chemical taste (chlorine removed)

• No sulfur smell (sulfates removed)

• Crisp, clean, refreshing taste

• Tastes like premium bottled water (or better)

Foods and drinks taste better too:

• Coffee and tea: Flavor is brighter, cleaner, no off-tastes

• Ice cubes: Crystal clear, no cloudiness, no weird taste

• Soups and broths: Pure flavors come through

• Baby formula: No contaminants, better for babies

• Smoothies: Cleaner taste

Most people say: "I didn't know water could taste this good."

Why it tastes so good:

• Removes TDS (Total Dissolved Solids) to near-zero

• Eliminates all taste and odor compounds

• Pure H2O is naturally slightly sweet and refreshing

If you think your tap water tastes "fine": You'll be shocked at the difference. There's tap water, bottled water, and then there's RO water. RO is on another level.

Q: Can I use RO water for cooking?

A: Absolutely - and you should.

Benefits of cooking with RO water:

Better-tasting food:

• Rice, pasta, and grains absorb water - if water tastes bad, so does your food

• Soups and stocks have cleaner flavors

• Vegetables retain true taste

• Baked goods come out better

Safer for your family:

• No lead leaching into food (especially important for pasta, rice, beans)

• No chlorine chemicals breaking down in heat

• No fluoride, arsenic, or other contaminants

• Especially critical for baby food and formula

Your appliances last longer:

• Coffee makers don't get scale buildup

• Kettles stay clean

• Steamers work better

• No mineral deposits clogging anything

Uses for RO water:

• ✓ Drinking (obviously)

• ✓ Cooking pasta, rice, beans

• ✓ Making coffee and tea

• ✓ Baby formula (absolutely use RO)

• ✓ Ice cubes

• ✓ Soups and stocks

• ✓ Smoothies and shakes

• ✓ Watering houseplants (they love it)

• ✓ Pets' drinking water

• ✓ Aquariums (with remineralization for fish)

What NOT to use RO for:

• Garden/lawn watering (use regular tap water - no need to waste RO)

• Washing dishes (use tap water)

• Showers (use softened water)

Q: Is RO water safe for babies and kids?

A: Yes - in fact, RO water is IDEAL for babies.

Why pediatricians often recommend RO for formula:

• RO removes dangerous substances like lead, arsenic, fluoride, and other toxins that could lead to health issues over time

• Lead is especially dangerous for developing brains

• Nitrates (from agricultural runoff) can cause "blue baby syndrome"

• Fluoride in high amounts can cause fluorosis (white spots on teeth)

• Babies are more sensitive to contaminants than adults

For formula preparation:

• Use RO water to mix powdered formula

• No need to boil RO water (it's already pure)

• Reduces risk of contamination

• Easier on baby's developing digestive system

For older kids:

• Removes any contaminants that could affect development

• Great for school water bottles

• Tastes good (so kids actually drink more water)

• No sugary drinks needed

Important note about fluoride:

• If your pediatrician wants your baby to have fluoride, ask about fluoride drops

• Or use fluoride toothpaste when teeth emerge

• Don't worry about the trace amounts in water - dental care is more important

Peace of mind: Knowing your baby's water is 99.99% pure is priceless.

Q: How much water does an RO system waste?

A: This is the #1 concern people have about RO systems.

The reality: Yes, RO systems produce wastewater, but it's not as bad as you think.

Typical RO system: For every 1 gallon of pure water produced, it flushes 3-4 gallons down the drain.

Why this happens:

• The RO membrane needs to flush away rejected contaminants

• Otherwise, the membrane would clog immediately

• This "wastewater" is actually just your normal tap water - not "dirty," just not purified

Is this wasteful?

Perspective check:

• Average household RO system: 3-5 gallons of pure water per day

• Wastewater: 9-20 gallons per day

• Compare that to:

  • One toilet flush: 1.6-5 gallons

  • One shower: 15-25 gallons

  • One load of laundry: 15-30 gallons

  • Watering lawn: 500-1,000 gallons per session

Your RO "waste" is about 0.3% of your total household water use.

Plus:

• You're eliminating bottled water (which wastes gallons of water to produce)

• The "wastewater" goes to sewage treatment (not truly wasted)

• Newer systems are more efficient (2:1 or even 1:1 ratios)

Ways to reduce waste:

• Get a system with permeate pump (50% more efficient)

• Use wastewater for garden, plants, lawn (it's just tap water!)

• Install a tankless system (more efficient)

Bottom line: The "waste" is minimal compared to the benefit of pure drinking water and eliminating bottled water.

Q: How long do RO systems last?

A: System lifespan: 10-15 years with proper maintenance.

Component lifespans:

Filters (replaced regularly):

• Sediment pre-filter: 6-12 months

• Carbon pre-filters: 6-12 months

• Post-carbon filter: 12 months

• Remineralization cartridge: 12 months

RO Membrane (the expensive part):

• Lifespan: 2-5 years (typically 3 years)

• Cost to replace: $60-90

• This is the heart of the system

Storage Tank:

• Lifespan: 7-10 years

• Rarely needs replacement unless it develops a leak

• Bladder inside may need replacement eventually

Faucet:

• Lifespan: 10+ years

• May need washer replacement occasionally

Housing/Frame:

• Lifespan: 15-20 years

• Basically lasts forever unless you move

What kills RO systems:

• Poor maintenance (not changing filters)

• Chlorine damage to membrane (if pre-filters aren't changed)

• Freezing (if installed in unheated space)

• High sediment (well water without proper pre-filtration)

To maximize lifespan:

• Change filters on schedule

• Annual professional service

• Don't let it freeze

• Install pressure regulator if needed (high pressure damages system)

Cost over 15 years:

• Initial system: $1,500

• Filter replacements: $2,250 ($150/year × 15 years)

• Total: $3,750 over 15 years

• That's $250/year for unlimited pure water

Compare to bottled water over 15 years: $12,000-15,000

ROI is obvious.

Q: How much water pressure do I need for RO?

A: Minimum: 40-60 PSI (pounds per square inch)Ideal: 60-80 PSI

Why pressure matters:

• RO membranes need pressure to force water through tiny pores

• Low pressure = slow water production = waiting forever to fill a glass

• High pressure = faster production BUT can damage system

What if my pressure is too low?

Option 1: Add a booster pump

• Increases pressure to optimal levels

• Costs $150-300 extra

• Plugs into outlet

• Makes system work perfectly even with low pressure

Option 2: Get a permeate pump

• Uses pressure differential (no electricity)

• Boosts efficiency by 30-50%

• Costs $100-150 extra

• Great for low-pressure situations

What if my pressure is too high (over 80 PSI)?

Install a pressure regulator:

• Reduces pressure to safe levels

• Protects RO system from damage

• Costs $50-100

• Simple add-on

We test your pressure during the consultation and recommend the right solution for your home.

Don't worry - we make it work regardless of your pressure.

Q: Can I take my RO system with me if I move?

A: Yes! And you should.

Moving your RO system:

• We can uninstall and reinstall at your new home

• Cost: $200-400 depending on distance

• Takes 2-3 hours total

• System travels with you

Why take it with you:

• You already paid for it (don't leave $1,500 system behind)

• New house probably needs RO too

• Lifetime value goes with you

• Easy to move (not like a whole-home softener)

What about selling the house with RO?

• RO systems are a selling feature

• Buyers love seeing purified water

• Can add $500-1,000 to perceived home value

• Mention it in your listing

Our recommendation:

• If new house needs RO anyway → Take it

• If new house has RO already → Leave it as selling feature

• If you're undecided → Call us, we'll advise

We've moved hundreds of systems. It's no big deal.

Q: RO vs Pitcher Filters (Brita, PUR, etc.) - What's the difference?

A: They're in completely different leagues.

Pitcher filters are fine for:

• Removing chlorine taste

• Very basic filtration

• Temporary solution (apartment, dorm)

• Budget under $50

RO systems are necessary for:

• Serious contaminant removal

• Health concerns (lead, arsenic, etc.)

• Best possible water quality

• Long-term solution

• Families with kids

Cost comparison:

• Pitcher filter: $30 pitcher + $40/year in filters × 10 years = $430

• RO system: $1,500 + $1,500 filters × 10 years = $3,000

But:

• Pitcher removes 5-10 contaminants

• RO removes 1,000+ contaminants

• RO tastes way better

• RO is on-demand (no waiting, no refilling)

It's not even close. RO wins by a mile.

Q: RO vs Bottled Water - Which is better?

A: RO water is better in every way.

Water Quality:

• Bottled water is often just filtered tap water (look for "from municipal source" on label)

• No regulations on what "purified" means

• Studies find contaminants in bottled water (microplastics, bacteria)

• RO removes 95-99% of contaminants (certified and testable)

Taste:

• Bottled water varies by brand (some taste like plastic)

• RO water is consistently pure and delicious

• You control the quality

Cost:

• Bottled water: $800-1,000/year

• RO: $150/year after system pays for itself

• Savings: $650-850/year forever

Convenience:

• Bottled water: Shopping, carrying, storing, running out

• RO: Turn on faucet, instant pure water, 24/7

• No more emergencies when you run out

Environmental Impact:

• Bottled water: 1,500+ bottles/year per family = plastic waste

• RO: Zero plastic waste

• Bottled water production wastes 3 gallons per 1 gallon bottled

• RO recycles wastewater through treatment systems

Health:

• Bottled water: Unknown source, minimal regulation

• RO: You control source, certified filtration, testable

Emergency Preparedness:

• Bottled water: Runs out during emergencies

• RO: As long as tap water flows, you have pure water

The ONLY advantage of bottled water: Portability (bring it camping).

Solution: Fill reusable bottles from your RO system. Best of both worlds.

Q: Do I need RO if I have city/municipal water?

A: Probably yes - here's why:

Common misconception: "City water is safe, so I don't need filtration."

The reality:

1. Legal doesn't mean optimal:

• City water meets minimum legal standards

• Legal limits are higher than health advocates recommend

• Some contaminants have no legal limits at all

2. City water still contains:

• Chlorine and chloramines (disinfectants that taste bad)

• Disinfection byproducts (linked to cancer)

• Lead (from pipes in older homes and neighborhoods)

• Fluoride (if you want to remove it)

• Trace pharmaceuticals (antibiotics, hormones)

• Microplastics (increasingly common)

• Agricultural runoff (nitrates, pesticides)

3. Plumbing matters:

• Even if water leaves treatment plant clean, it travels through miles of aging pipes

• Your home's pipes may leach lead or copper

• Older buildings have worse contamination

4. Taste issues:

• City water often has chlorine taste/smell

• Can have metallic or chemical taste

• RO makes it taste like bottled water

5. Peace of mind:

• Water quality varies by city and season

• Treatment plants occasionally have issues

• Boil water advisories happen

• With RO, you're always protected

When RO is ESSENTIAL for city water:

• Older home (pre-1980s = lead pipes possible)

• Pregnant women or young children

• Immunocompromised family members

• Recent boil water advisories in your area

• You can taste/smell chlorine

When RO is OPTIONAL for city water:

• Brand new home with PEX plumbing

• You're okay with chlorine taste

• No health concerns

• You trust your municipality completely

Our take: City water is "safe" but not "pure." RO gives you bottled-water quality from your tap for pennies. Why not have the best?

Q: How do I know if I need an RO system?

A: You probably need RO if you answer "yes" to any of these:

Health & Safety:

• ☐ Pregnant or planning to be

• ☐ Babies or young children in the home

• ☐ Immunocompromised family members

• ☐ Concerned about lead (especially older homes)

• ☐ Worried about fluoride

• ☐ Have well water (bacteria, nitrates, arsenic concerns)

Water Quality Issues:

• ☐ Water tastes bad (metallic, chemical, chlorine)

• ☐ Water smells bad (sulfur, chlorine)

• ☐ Visible particles or cloudiness

• ☐ Recent boil water advisory in your area

• ☐ Failed water test (high lead, arsenic, nitrates, etc.)

Lifestyle & Preferences:

• ☐ Currently buying bottled water

• ☐ Want the healthiest water possible

• ☐ Care about environmental impact

• ☐ Like convenience (on-demand pure water)

• ☐ Want better-tasting coffee, tea, and ice

Financial:

• ☐ Spending $50+/month on bottled water

• ☐ Want to save money long-term

• ☐ Value home improvement investments

If you checked 3+ boxes, RO makes sense for you.

Q: What should I expect during the free consultation?

A: Here's exactly what happens:

1. Before We Arrive (You'll receive):

• Confirmation text/email with technician photo

• Expected arrival time

• What to prepare (clear under-sink space if possible)

2. When We Arrive (15-20 minutes):

• We test your water on-site (TDS, hardness, pH, chlorine)

• Review any test results you already have

• Ask about your concerns (taste, health, contaminants)

• Inspect under-sink space and plumbing

3. Recommendation (10 minutes):

• Show you exact test results

• Explain what's in your water

• Recommend right system for YOUR needs

• Show you upgrade options (remineralization, UV, etc.)

4. Pricing (10 minutes):

• Written quote with equipment + installation cost

• Explain filter replacement costs

• Show financing options

• Calculate bottled water savings

5. Q&A (As long as you need):

• Answer all your questions

• Address any concerns

• Show you photos of installations

• Explain guarantees

6. No Pressure:

• We leave you a written proposal

• You take your time to decide

• No "today only" discounts

• No high-pressure tactics

• Call us when you're ready

Total time: 30-45 minutes

What we DON'T do:

• Require a decision on the spot

• Use scare tactics about your water

• Push unnecessary add-ons

• Make you feel uncomfortable

You'll leave knowing:

• Exactly what's in your water

• What you need (and what you don't)

• Exactly what it costs

• When we can install

• How to proceed if interested

Q: Can you install it the same day/week?

A: Usually yes!

Typical timeline:

• Same day: Sometimes possible if we have system in stock and schedule opening

• Within 3-5 days: Most common

• Within 1-2 weeks: During busy season (spring/summer)

Factors affecting timing:

• System availability (stock vs special order)

• Our installation schedule

• Your schedule

• Complexity of installation

Installation takes 2-3 hours for a standard under-sink system.

Rush installation available:

• Need it urgently? Let us know

• We'll prioritize your install

• Usually no extra charge

• We understand water quality is important

We work around YOUR schedule:

• Evenings available

• Weekends available

• Morning, afternoon, or evening slots

• We show up on time (or you get $100 credit)

Q: What if I have well water - do I need anything special?

A: Yes, well water usually needs additional treatment beyond just RO.

Common well water issues:

1. Bacteria & Microorganisms

• E. coli, coliform, giardia, etc.

• RO removes most bacteria but not all viruses reliably

• Solution: UV sterilization AFTER RO ($400-600 extra)

• This kills 99.99% of all microorganisms

2. High Iron Content

• Causes orange stains

• Clogs RO membrane quickly

• Solution: Iron filter BEFORE RO ($800-1,200 extra)

• Removes iron so RO membrane lasts longer

3. High Sediment

• Sand, dirt, silt from well

• Clogs pre-filters fast

• Solution: Whole-house sediment filter ($300-500)

• Protects RO system and all appliances

4. Low pH (Acidic Water)

• pH below 7 is acidic

• Can damage RO membrane

• Solution: Neutralizing filter ($500-800)

• Raises pH to safe levels

5. High TDS (Total Dissolved Solids)

• Well water often has TDS of 500-2,000+

• RO handles this but membrane wears faster

• Solution: Larger capacity RO system (same price usually)

Our typical well water package:

• Whole-house sediment filter ($400)

• Iron filter if needed ($900)

• Under-sink RO system ($1,500)

• UV sterilization after RO ($500)

• Total: $3,300 for complete well water treatment

But we test first:

• Free water test shows exactly what you need

• We don't sell you what you don't need

• Custom solution for YOUR well

Well water CAN produce amazing drinking water - often better than city water - but it needs proper treatment. We specialize in well water systems.

Q: How long until I can use my new RO system?

A: Immediately after installation. We flush the system, fill the tank, and test water quality before we leave. You can drink from it right away.

Q: Can I install it myself to save money?

A: You can, but we don't recommend it. Most RO systems require:

• Drilling hole in countertop or sink for faucet

• Connecting to water line (risk of leaks)

• Connecting to drain (risk of leaks)

• Proper sealing and testing

DIY mistakes we fix:

• Leaks that damaged cabinets ($500-2,000 in damage)

• Incorrectly installed drain line (sewage smell)

• Poorly drilled faucet holes (countertop ruined)

• Wrong water pressure (system doesn't work)

• Filters installed backward (system fails)

Our installation includes:

• Professional drilling (no countertop damage)

• Leak-free connections (guaranteed)

• Proper testing and sanitization

• Warranty protection (DIY voids most warranties)

• Future service support

The $200-300 you save on DIY install isn't worth the risk of $1,000+ in damage or a system that doesn't work properly.

Plus: Our Lifetime Workmanship Warranty only applies to professional installs.

Q: Can I connect my fridge/ice maker to the RO system?

A: Yes! And you absolutely should.

Why connect your fridge:

• Ice cubes will be crystal clear (not cloudy)

• Ice won't taste weird or pick up freezer odors

• Water dispenser produces pure water

• Your fridge water filter lasts longer (less to remove)

How it works:

• We run a line from RO system to your fridge

• Usually adds $100-150 to installation

• Most fridges have a water line already (we just redirect it)

• If your fridge is far from sink, may cost more

Result:

• Perfect ice cubes

• Pure water from fridge door

• No more replacing expensive fridge filters as often

Most popular upgrade we do. Highly recommended if you have an ice maker.

Q: Why Choose Pure Water Services for Your RO System?

A: 30+ Years of Experience

• Family-owned, locally operated

• Over 1,000 systems installed across Ontario

• We've seen every water issue imaginable

Honest Recommendations

• We tell you what you DON'T need (even if it costs us a sale)

• Education-first approach

• No high-pressure sales tactics

Quality Equipment

• We use proven, reliable brands

• Not the cheapest (those break)

• Not the most expensive (unnecessary features)

• 10-15 year lifespan with proper maintenance

Professional Installation

• Clean, fast, professional

• Lifetime Workmanship Warranty

• No-Mess Promise

• On-Time Promise

Long-Term Service

• We'll be here in 10+ years for your maintenance

• Not a fly-by-night operation

• Same technicians install and service

• Local phone number, real people

Comprehensive Guarantees

• 100-Day Love-Your-Water Guarantee

• Lifetime Workmanship Warranty

• On-Time or $100 Credit

• We stand behind everything we do

Transparent Pricing

• Written quotes

• No hidden fees

• Financing available

• Know exactly what you're paying

We Treat Your Home Like Our Own

• Because many of our customers are neighbors, friends, and family

• We care about your water quality

• We care about your experience

• We care about doing it right